Testimonials
In This Day In Age...
It is extremely important to build trust with our clients before we can even begin the process. We hold ourselves accountable for our actions, and we live by our values.
True North Disability Services is extremely proud of our clients success stories, and we wish to share them. We have gone through the process of becoming an accredited business with the Better Business Bureau, and we are proud of the fact that we have the highest amount of positive reviews in our industry.
Client Testimonials
Please note: All of our Client Testimonials are unedited and have been taken from the Better Business Bureau as well as Facebook.
Kelly R.
Victoria, B.C.
Amazing service!!. I am diabetic and Shane got me my credit very shortly and also my daughter’s for her medical issues. What an amazing service helping us get money we never knew existed. I thought it was too good to be true but it’s not!!!!!
Excellent Overall rate 5/5
Debra H.
Vernon, B.C.
I have Ulcerative Colitus, once I connected with Shane he was very helpful and thorough, I have received a refund on a tax credit that I should of had many years ago, now going forward I am able to use that entitlement every year at tax time, contact him right away, it costs you nothing until you find out what your entitlement and pay out will be!!! Thanks again Shane !
Excellent Overall rate 5/5
Peder S.
Abbotsford, B.C.
I am an and have been for five years. I applied for the Disability Tax Credit myself and was denied. After reading the requirements for the benefit I felt the decision was unfair but I thought there was nothing I could add to the application. I decided to have True North try for me and they not only got my application accepted, I was sent a cheque for all the years I had been entitled to the credit but didn’t get it. This amounted to thousands of dollars. True North brought to my attention the impact of the diabetes on my daily life that I had not even thought of and also helped clarify for the doctor exactly what the Disability Tax Credit needed to know. True North was very professional and even came to my house. All the stress and confusion wading through the many pages of the application was gone and they successfully filed my application for me.
Excellent Overall rate 5/5
Joseph W.
Vancouver, B.C.
I often heard of companies similar to True North and even contacted a couple. For the most part I encountered robotic type answers and a refusal to do business as I requested. You see, I have a problem doing business on the phone. As complicated as this process can be, I was not planning on doing it alone. So, I was put at ease by True North rather fast. In fact, through the entire process, I was asked for a phone consult only once. It has now been about three months and all is close to being complete. The money has already come though and we are very happy with the results.
Excellent Overall rate 5/5
Ronald C.
Prince Albert, S.K.
I had the pleasure of using True North Disability Services to research and process my claim for a Disability Credit with Revenue Canada. From the initial contact, which I made via a link on Facebook, to the successful conclusion of my claim, I have been completely satisfied. My email to them was promptly answered with a telephone call, and, after I returned their comprehensive questionnaire (to determine possible eligibility), communication was done on a regular basis. I had three trips to my family physician to answer questionnaires, and contact with TNDS throughout the process. The Company proved to be knowledgeable and helpful.
Excellent Overall rate 5/5
Jennifer O.
Surrey, B.C.
Exceptional service! True North made the entire process so very easy for myself. 100% will recommend to all friends and family.
Excellent Overall rate 5/5
Ron R.
Fort McMurray, A.B.
My experience with True North Disability Services has been a very positive one. Beginning with a Facebook ad that was brought to my attention by a family member – an ad that I met with skepticism – I figured I had nothing to lose and followed the simple steps that were laid out for me by True North Disability Services. As simple as it was though, I had NO IDEA that living with Type 1 Diabetes and my life sustaining, self-injected insulin therapy means that I was entitled to receive money back from the government! No one had ever told me this! Until True North Disability Services crossed my path that is. My case was handled professionally, in a timely manner, and without difficulty. With the guidance and expertise of True North Disability Services, Canada Revenue Agency has reassessed my income tax returns as far back as, and including, 2005 and has granted me access to a certain amount of money that I paid out in the last 10 tax years! And I have already received from the CRA my reassessed income tax return explanation T491 E forms for all those years! Impressively, the entire process was completed – with government cheque for over $21,000 in my possession – in just over 4 months. Thank you Shane. Thank you Emily. Thank you Amig. You guys are awesome!! Paying True North Disability Services 20% of my total reclaimed money (plus taxes) was a pleasure and a small price to pay in order for me to have an increase of over $16,000 in my bank account! If one considers the fact that I was fully UNAWARE of my right to access any of this money and that no one was giving up this information to me readily, until now, AND if one considers the fact that there is a time limit on reassessments by the CRA in cases such as this one, and that soon enough I would have lost out on this opportunity to recoup any amount of money I paid out that I didn’t have to in the first place, well, I think it is safe to say that I struck proverbial gold here. More people should know about this service! I’m very impressed with my entire experience with this business! Ron R., Alberta February 3rd, 2016
Excellent Overall rate 5/5
Joan P.
Bowmanville, O.N.
I can’t say enough positive comments with regards to True North. Within 2 months of my initial inquiry about possibly being eligible for the DTC, I had been approved and have received a CRA cheque covering reassessment of my tax returns for the past 6 years. I couldn’t believe how all this came about with hardly any effort on my part. They took care of everything for me. I highly recommend their services to any and all who think they might be eligible for this tax credit.
Excellent Overall rate 5/5
Laurie A.
Mississauga, O.N.
True North Disability Services has been a pleasure to deal with. I attempted on my own to obtain the Disability Tax Credit for my Type 1 Diabetic husband, but the doctors did not understand the paperwork and I could not proceed on my own. True North was professional and friendly and took over the process. They stayed in contact and informed us what was happening for each step and gave us timelines. They provided the doctor with guidance on the appropriate forms. They made it very simple. I highly recommend this company.
Excellent Overall rate 5/5


